Tenolo

A. Why a CRM?

1. What is a CRM?

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2. Which CRM should be used according to its maturity index?

3. Myths and success factors.

B. How to choose a CRM ?

1. The CRM market & main differences

2. How does the API & application environment integrate?

C. How to start a CRM project?

1. Selection of the project team.

2. Definition of the perimeter via the ideation workshops.

3. The winning methodology.

Loïs Barbassat

July 20, 2022

How to prepare your CRM project?

CONTENT

A. Why a CRM?

1. What is a CRM?

2. Which CRM should be used according to its maturity index?

3. Myths and success factors.

B. How to choose a CRM ?

1. The CRM market & main differences

2. How does the API & application environment integrate?

C. How to start a CRM project?

1. Selection of the project team.

2. Definition of the perimeter via the ideation workshops.

3. The winning methodology.

How to prepare your CRM project?

CONTENT

A. Why a CRM?

1. What is a CRM?

2. Which CRM should be used according to its maturity index?

3. Myths and success factors.

B. How to choose a CRM ?

1. The CRM market & main differences

2. How does the API & application environment integrate?

C. How to start a CRM project?

1. Selection of the project team.

2. Definition of the perimeter via the ideation workshops.

3. The winning methodology.

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